Information Collected from You
The majority of this site is offered without collecting any personally identifiable information from our visitors. We collect personally identifiable information, such as name, address and e-mail, and non-personally identifiable demographic information (age, gender, etc.), only when you voluntarily submit it to us or you request information from us. We also collect non-personally identifiable aggregate information to learn more about areas of the site that are of the most interest to visitors, or to learn who visits the site. We may on occasion post non-personally identified messages we receive from visitors to our sites, such as comments about our products and company.
Only when you specifically request it will the information that we collect be used to respond to your questions, or to fulfill e-mail messaging programs, and notify visitors about new content or services on our Web sites. If you decide you no longer wish to receive postal mailings and/or e-mails from us, please let us know by sending us an e-mail at
Webmaster or by writing to us at CSL Behring, P.O. Box 61501, King of Prussia, PA, 19406, to tell us that you no longer wish to receive postal mail and/or e-mail. Please provide us with your exact name, postal address, and/or e-mail address. We will be sure your name is removed from our mailing list.
As many other companies do, we measure the performance of our Web site to improve and customize it to better serve your needs. During your visit, we automatically collect the following information about your computer and your visit:
- The domain and host from which you access the Internet
- The Internet address of the Web site from which you linked directly to our site, if applicable
- The date and time you arrived at our site and how long you spent on the site and which pages you visited
- Your Internet protocol (IP) address and
- Your computer's operating system and browser software
We may use third parties to manage these performance measurements. However, we do not acquire information on the individual identity of any visitor. These third parties will be required to follow our privacy standards, to provide us only with aggregate information, to use the information collected only for the purposes for which the third party was retained by us, and to then destroy the information.
You may have the option to register to our site. If you do, we may retrieve your name, address, telephone number and e-mail address. Nothing will happen if you choose not to submit this information except that you may not obtain the functionality or receive information you requested.
At any time upon your request, we will delete or modify personal information that you provided earlier. If you want to review, update or delete your personal data, please sign in to make the desired changes. We will use personal information only for the purpose indicated to you when you provided it. We will not disclose, sell, rent or exchange this information to any other organization or entity unless you are first notified and expressly agree to it, or as otherwise required by law.
In addition to the uses and disclosures set forth above, we may also release personal information to third parties to comply with applicable legal requirements, such as in responding to a search warrant, subpoena, or court order, or complying with a statute, regulation, or other law; in special situations, such as in response to a physical threat to you or to others, or to protect our property or to otherwise defend or assert our legal rights; or in ways that we believe are consistent with government regulations, guidance, directions, and laws applicable to CSL Behring. In addition, we may cooperate with law enforcement authorities in investigating and prosecuting Web site visitors who violate our rules or engage in behavior that is harmful to other visitors or is illegal. Finally, in conjunction with a corporate sale, merger, dissolution, or acquisition, we may transfer your personal information to a third party in connection with that transaction.
Protection of Children's Information
This Web site is operated primarily for the use of healthcare providers, adult consumers and caregivers, and is not designed or intended to attract children under the age of 13. In general, we do not knowingly collect personal information from any person we actually know is under the age of 13.
From time to time, we may offer an online program or activity that allows children under the age of 13 to participate. In such instances, we provide additional privacy protections. To read about our protections for children under 13 click here.
What About Security?
Maintaining security of personally identifiable information has our highest priority. We follow strict security procedures for safeguarding information and preventing unauthorized access. We protect information in our high-security data center and adhere to strict computer security standards. We have put in place privacy protection control systems designed to ensure that information about you remains safe and secure. Only authorized CSL Behring employees are permitted to have access to this information and such access is limited by need.
You may disable the cookie feature on your computer or set it to alert you when cookies are being sent by using the preferences on your browser. If you choose to disable cookies, however, we may not be able to provide you with certain features (e.g., customized delivery of information) available on our Web site. Further information about cookies can be found at
We use a third party advertising company, Atlas, to serve ads on our behalf across the Internet. Atlas may collect anonymous information about your visits to our Web site, and your interaction with our ads. For instance, it may keep track of how many of our ads you had seen before visiting our site. This is mainly done through technology provided by Atlas, including cookies and "action tags" (also known as "web beacons" or "GIF tags"), which are located in various places within our Web site. Atlas does not collect any personally identifiable information through the use of its technology. From time to time, we may share anonymous information with Atlas in a summary form, for purposes of analysis and improvement of our site. Atlas may use information about your visits to this and other Web sites in order to provide ads about goods and services of interest to you. If you would like more information about this practice or the process of opting out of Atlas' cookies, please visit the
Atlas Web site.
How to Contact Us
If you have questions or concerns about this site, please send an e-mail to the
Use of Third Parties to Provide Services
We contract with third parties to provide services related to managing this Web site. In such cases, these third parties may have access to personal information. These third parties are required to follow our privacy standards and to use such personal information only in order to fulfill their responsibilities to us.
CSL Behring recognizes the privacy concerns of parents and the importance of protecting the privacy of information collected from children. Parents of children who participate in online activities through this Web site that are open to children under 13 can be confident that any personal information that may be provided to this Web site will be collected and maintained in accordance with the Children's Online Privacy Protection Act ("COPPA"). However, at the present time, CSL Behring is not conducting any activities that are subject to the requirements of COPPA. We encourage parents to supervise their children's activities online and to participate with their children's online activities whenever possible. If you have questions or concerns about the Internet and privacy for children, we encourage you to visit
Back to top
Last updated: January 2010